‘Yes, but…’ essentially means “what you say is superlative, here’s the underlying truth.”
I am sorry but…
I like what you’ve done but…
The moment the ‘but’ appears, the previous half of the sentence gets completely negated. It sounds insincere or like blame or criticism.
I am shocked to discover how many times I use the word ‘but’ in one day. Recently I learnt that a simple and effective shift can be made if I replace ‘but’ with ‘and’. That way, this is true and that is true too. Multiple realities don’t need to compete. I don’t need to choose one.
‘I know you want more time to complete this book and the deadline is looming.’
‘You want my help here and I need to be in Wales for a few days.’
‘I’d like to help you and I need to make some difficult decisions.’
Feels and sounds better to both parties I think.
Multiple realities do not compete. They just exist.
You own a piece of truth and so do I. Let’s figure out what we can do.
Yes and, ‘NO BUT’!