Ordinary people

Once upon a time there was an ordinary person. Making a living, being honest, spending time with the family, having a few friends and simple pleasures. Nothing special. Just ordinary.

Then they lost their child to the monster of unbearable pain. They carried on breathing and giving and receiving love. There was nothing ordinary about that. They couldn’t bear the thought of the same thing happening to anyone else. So, they went out to tell the stories of their angels to everyone. To exhibit the smithereens of their bleeding hearts. That was not easy or normal but they did it anyway. To say that there were other options that they wish their kids had been encouraged to explore. To give out the phone numbers of the good people out there who can help. To remind everyone that there was hope. There is hope.

These 3 dads were ordinary people. Now they are walking together for 300 miles over 2 weeks, making waves all over the country, connecting with people, smashing the stigma and sharing the stories of their lovely girls. Ordinary and beautiful. Just like you.

Please listen and take a look at what’s possible when love speaks and acts.

Not ‘them’ and ‘us’. Just ‘us’.

It has been a dream to be face-to-face, talking about Saagar with the Psychiatric community. In the past 7 years that has not really happened. On Wednesday, the 15th of September, I got as up close as possible with an entire department of roughly 100 psychiatrists and Therapists at differing levels of experience and practice. They were in New York and I was here, in London. The Grand Round was organised by a colleague, Prof Mike Myers, who gave it the title:

‘Losing a Son to Suicide: How One Mother is Opening Hearts and Minds Around the World’

After a cordial ‘meet and greet’, the film ‘1000 days’ was screened. It was followed by complete silence. Same as the previous time it was screened. And the time before. Each time the audience was left speechless.

After a long minute I gently stepped in with the assurance that this was a normal response. I invited questions and comments. I thanked them for the work they do and acknowledged how difficult it is for the profession to deal with such losses. I shared my hope that the film will deepen their insights into the human element of such deaths and the value of forging partnerships with bereaved families.

What followed was a fulsome, creative and holistic exchange of ideas.

“What led you to make this film and share your life in this way?” one young Resident asked me.

“I could only work with what I had and do what was in front of me. When I could write, I wrote. When I could speak, I spoke. When I could learn, I learnt. From the moment I heard the news of Saagar’s death, my only intention was that this must stop. No one should have to suffer the way Saagar did or the way I and his friends do. This film came about because it’s time we recognize that these lives are worth talking about, that the desire to end one’s suffering is a normal human desire and that we all have a role to play.”

Winner – BEST DOCUMENTARY – Swindon Independent International Film Festival
Winner – Brighton Rocks Film Festival – Spirit Award
Winner – Compassion Film Festival Colorado – Reflections of Love People’s Choice Award
Nominee – Morehouse College Human Rights Festival Atlanta (winners yet to be announced) 
Semi Finalist – Gold Coast International Film Festival – New York 
Nominee – Long Story Shorts International Film Festival 

Upcoming festivals where the film can be watched starting 23rd September 2021. Tickets available now.

‘1000 Days’  
Morehouse College Human Rights Film Festival – fosters ongoing discussions about human rights and social and political issues.
September 23 – 25 https://morehousehumanrightsfilmfestival.com/2021-film-guide/

‘1000 Days’ at Women Over Fifty Film Festival:
WOFFF is an inclusive, international film festival celebrating women over 50 in front of, and behind the camera.
25 Sept – 2 Oct – tickets on sale
https://wofff21.eventive.org/films/61379c142c09f100b90ae7c4

Comments:

”Bringing people closer and keeping them deeply connected despite social isolation.”

“Keeping the silk threads of human bonds as strong as ever.”

I hate my shoes.

(‘A pair of leather clogs’ by Vincent Van Gogh 1853-1890)

“I am wearing a pair of shoes.

They are ugly shoes.

Uncomfortable Shoes.

I hate my shoes.

Each day I wear them, and each day I wish I had another pair.

Some days my shoes hurt so bad that I do not think I can take another step.

Yet, I continue to wear them.

I get funny looks wearing these shoes.

They are looks of sympathy.

I can tell in others eyes that they are glad they are my shoes and not theirs.

They never talk about my shoes.

To learn how awful my shoes are might make them uncomfortable.

To truly understand these shoes you must walk in them.

But, once you put them on, you can never take them off.

I now realize that I am not the only one who wears these shoes.

There are many pairs in the world.

Some women are like me and ache daily as they try and walk in them.

Some have learned how to walk in them so they don’t hurt quite as much.

Some have had to wear the shoes so long that days will go by before they think of how much they hurt.

No woman deserves to wear these shoes.

Yet, because of the shoes I am a stronger women.

These shoes have given me the strength to face anything.

They have made me who I am.

I will forever walk in the shoes of a woman who has lost a child.”

  • Author unknown.

One death by suicide is one too many. On World Suicide Prevention Day, today, let us start by

  1. believing that suicides are preventable.
  2. knowing that we all play a part, however small, by being aware, educated and resourceful.
  3. being kind and courageous enough to ask the ‘S’ question, listen and respond.

No caller ID.

Soon after lunch one Saturday, my phone went. “No Caller ID”.

‘I am James Eames from the New World Building Society’s fraud investigation team. There have been some suspicious dealings with your debit card recently. So, I am calling to ask if you’ve given your card details to anyone lately?’ spoke a smooth cultured voice.’

“Hi. Let me think. On Monday I had an e-mail from DVLA saying I needed to update my card details to pay the road tax in time. So, I did.”

‘Right. So, that’s how they’ve got you. But, don’t worry. I have been doing this job for the last 17 years and I get to work every day, including sometimes a Saturday morning just so I can help people.’

“A bit like me then. For years I worked at least 2 weekends every month.”

‘So, I am just going to send you a text message with a code, just to verify your identity. When you get that could you read out your code to me?’

“Yes. Sure.”

‘So, I see that you have recently made a few purchases from Argos.’

“No. I have not.”

‘Ah. It must be them. We are liaising with the police to get to the computers they are using and that’ll help us catch them. So, don’t worry. This is very helpful. Could you read out the code to me?’

“Yes. It is ——.” I feel so stupid. How could I trust a random e-mail like that? I checked the site and it looked so proper – just like a government website.”

“They are very clever. You must check the sender’s e-mail address by pressing reply. You should also look out for e-mails claiming to be from DPD and Royal Mail.”

‘Gosh. It must be hard for you to keep ahead of the game with this kind of fraud, especially nowadays when everyone is banking on-line. It’s just a battle of wits. Isn’t it? And they are so smart. These youngsters.’

“Yes. We must stay sharp and we have very good security systems in place. So, that helps. I see that you move money regularly to Tina. When was the last time you did that?”

‘About 3 months back.’

“Can you trust her?”

‘Yes. Completely. She’s been a friend for 10 years.’

“Saagar?”

‘Yes. He passed away a few years ago.’

“Oh. So sorry! It seems these guys have set up a standing order in Tina’s name for 2000 pounds.”

‘Can’t you stop them?’

“Yes. We are working on that. In the meantime, can you ask your friend Tina if she has received the money? We might need to close your account and set up a new one for you.”

‘I’ll try.’ I go downstairs to get the handset of the landline and call her.

“Hi Tina. So sorry to bother you. Do you have a few minutes to speak? My bank is on the phone with me trying to sort out some stuff I need your help with.”

She confirms that she has got 2K from me. I am relieved as I know she will help me sort this out.

“Dr Mahajan, do you have a card reader?”

‘Yes.’

“Okay. If you get that and put your card in, I will give you a number to enter. Remember not to speak out your pin aloud please.”

‘Why do I need to do this?’

“To make sure that your card still works for you. If you put your friend Tina on the phone with me, I shall guide her on how to transfer the money back to you.”

Text from Tina – I just got 8,000 from you! Something is wrong. I am worried.

‘Tina says she has got 8,000 from me. I don’t even have that much money in my account. How are they doing this?’

“They might have moved money around from your savings etc. Don’t worry. Put her on the phone with me and I’ll take care of it. I have 17 years of experience in this kind of thing.”

I give Tina’s phone number to James.

I text her: James is trying to help us. He’ll call you soon. Please talk to him. Thank you!

She replies: Send me a picture of your card and I’ll transfer the money.

I do that.

James calls back, “Has she moved the money?”

‘She’s doing it. Please wait. There is no need to rush her.’

“Can you really trust her?”

‘Implicitly. She is highly talented and very hard working. She doesn’t need to cheat anyone.’ I say.

“I found her to be quite difficult. I am trying to help but she is being obstructive.”

‘Well, she has every reason to not fully trust you. You’ve only spoken with her for a few minutes. I have been speaking with you for nearly an hour now. So, it’s easier for me than for her to place her trust in you.”

“That’s right. I didn’t think of that. I can learn a few things from you. Are you doing something nice this weekend?”

‘Gosh! This is so nerve-wracking! Thank God I have a singing lesson in a little while. That’ll help calm me down. Thereafter I might watch a film on Netflix. Do you have a recommendation?’

“Yes. ‘The invisible Guest’ is in Spanish and it’s excellent.”

‘Ok. Thanks. I can recommend ‘Malcolm and Maria’ for you. It’s different. Intriguing. When do you finish work?’

“7.30 pm. I’ll probably get a pizza and watch the football.”

‘Great. Have fun when you get there. What happens now?’

“Can you check if Tina has moved the money?”

‘I don’t want to be so pushy. Let me send her a text.’

Any luck? I ask her.

She replies: I am on the phone with my bank. Nearly there.

Thanks Tina.

“Shall I log into my account and see if the money has come back?”

‘No. We are working on it. So, you won’t be able to access it now.’

“Okay. I am really tired now. Can we please finish this call? I am sure she will move the money back to me.”

‘I am tired too. Shouldn’t take long now.’

Text from Tina: That guy called you was fraud because when you just put your card in your card reader, just then was transferred money. 8000. He give me other account numbers. But I move money to what you give me.

“How do I know that you are calling from New World?”

‘Can you read the name of the sender of the texts?’

“Yes. They are from New World.”

‘That is your proof. That cannot be faked.’

More codes arrived, the card reader was used a couple more times. Finally, James was happy. He said it was all sorted. Gave me a reference code and signed off.

Later on when Si came home, I told him all about it and we looked at those text messages from New World. Each of them said –

“Never share this code with anyone. Only a fraudster would ask for it.”

I held my head in both my palms and broke into a sweat.

Once my breath returned, we phoned the fraud squad at New World and they told me that all the money that had been transferred out had been moved back into my account. A few purchases were attempted which did not get through:

JD Sports.

Fancy shoes.

Pizza.

(PS: Based on true events)

Same story

“Three weeks before that day he was at a bridge and he called his friend who called the police. They came out but just told him to call the GP. One week before that day he called another friend saying he had a panic attack. The friend picked him up. Four days before that day they told the GP what was happening. She gave him a prescription for anti-depressants and said it would take 3 weeks for a referral. 4 days later my brother was dead. At no point did anyone tell the family.”

That day was sixteen days ago.

I wonder if anyone sat down with him to listen to what was going on with him. Two friends, one GP and the Police – none of them could put him in touch with his life and keep him safe. Yes. Ultimately it is up to him but I wonder if he was told that it might be helpful to get in touch with his sister, his brother, his mother, his father – the people who had known him all his life. That he could choose someone who he had a deep connection with, someone he trusted, and let them know how fragile he was at present. Someone who truly cared.

I wonder if you’ve seen this recent advert from St John’s ambulance where a dad is desperately trying to save his son. It encourages lay people to learn First Aid, in case of a physical health crisis. It’s a good one.

Save the boy”

Let’s put this in the context of doctors not knowing how to give First Aid to someone in a Mental health crisis.

The police not knowing that this is life-threatening, that there are resources in addition to the GP, like A&E, Maytree, Papyrus, Samaritans, CALM, their community, their family.

The GP not knowing that this is life-threatening, that there are things in addition to antidepressants that help, like having a proper conversation, exploring the suicidal ideation, informing them that it would be in their best interest if they included a family member or a friend of their choice in their care, giving them details of helpful Charities, giving them compassion and hope, drawing up a Safety Plan, getting in touch with the local Mental Health Crisis Team and  being aware that antidepressants can make things worse for young people in the short term.

Over-medicalisation of suicidal thoughts and behaviours in a setting where most medics are uneducated and unsupported in managing these crises.

Save the boys and girls by insisting on education for all professionals in medicine, nursing, law-enforcement, prison service, youth services, social work, for schools universities, hair-dressers, cab-drivers, students, parents, teachers, managers and everyone else is the only way to get it right – A multi-agency approach to Suicide Prevention.

In the USA, ‘legislation’ was recognised as essential to Suicide Prevention(SP) in 2012. At present, 10 states have legally mandated training for all health care professionals.

ASIST Training (Applied Suicide Intervention Skills Training):