short story

No caller ID.

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Soon after lunch one Saturday, my phone went. “No Caller ID”.

‘I am James Eames from the New World Building Society’s fraud investigation team. There have been some suspicious dealings with your debit card recently. So, I am calling to ask if you’ve given your card details to anyone lately?’ spoke a smooth cultured voice.’

“Hi. Let me think. On Monday I had an e-mail from DVLA saying I needed to update my card details to pay the road tax in time. So, I did.”

‘Right. So, that’s how they’ve got you. But, don’t worry. I have been doing this job for the last 17 years and I get to work every day, including sometimes a Saturday morning just so I can help people.’

“A bit like me then. For years I worked at least 2 weekends every month.”

‘So, I am just going to send you a text message with a code, just to verify your identity. When you get that could you read out your code to me?’

“Yes. Sure.”

‘So, I see that you have recently made a few purchases from Argos.’

“No. I have not.”

‘Ah. It must be them. We are liaising with the police to get to the computers they are using and that’ll help us catch them. So, don’t worry. This is very helpful. Could you read out the code to me?’

“Yes. It is ——.” I feel so stupid. How could I trust a random e-mail like that? I checked the site and it looked so proper – just like a government website.”

“They are very clever. You must check the sender’s e-mail address by pressing reply. You should also look out for e-mails claiming to be from DPD and Royal Mail.”

‘Gosh. It must be hard for you to keep ahead of the game with this kind of fraud, especially nowadays when everyone is banking on-line. It’s just a battle of wits. Isn’t it? And they are so smart. These youngsters.’

“Yes. We must stay sharp and we have very good security systems in place. So, that helps. I see that you move money regularly to Tina. When was the last time you did that?”

‘About 3 months back.’

“Can you trust her?”

‘Yes. Completely. She’s been a friend for 10 years.’

“Saagar?”

‘Yes. He passed away a few years ago.’

“Oh. So sorry! It seems these guys have set up a standing order in Tina’s name for 2000 pounds.”

‘Can’t you stop them?’

“Yes. We are working on that. In the meantime, can you ask your friend Tina if she has received the money? We might need to close your account and set up a new one for you.”

‘I’ll try.’ I go downstairs to get the handset of the landline and call her.

“Hi Tina. So sorry to bother you. Do you have a few minutes to speak? My bank is on the phone with me trying to sort out some stuff I need your help with.”

She confirms that she has got 2K from me. I am relieved as I know she will help me sort this out.

“Dr Mahajan, do you have a card reader?”

‘Yes.’

“Okay. If you get that and put your card in, I will give you a number to enter. Remember not to speak out your pin aloud please.”

‘Why do I need to do this?’

“To make sure that your card still works for you. If you put your friend Tina on the phone with me, I shall guide her on how to transfer the money back to you.”

Text from Tina – I just got 8,000 from you! Something is wrong. I am worried.

‘Tina says she has got 8,000 from me. I don’t even have that much money in my account. How are they doing this?’

“They might have moved money around from your savings etc. Don’t worry. Put her on the phone with me and I’ll take care of it. I have 17 years of experience in this kind of thing.”

I give Tina’s phone number to James.

I text her: James is trying to help us. He’ll call you soon. Please talk to him. Thank you!

She replies: Send me a picture of your card and I’ll transfer the money.

I do that.

James calls back, “Has she moved the money?”

‘She’s doing it. Please wait. There is no need to rush her.’

“Can you really trust her?”

‘Implicitly. She is highly talented and very hard working. She doesn’t need to cheat anyone.’ I say.

“I found her to be quite difficult. I am trying to help but she is being obstructive.”

‘Well, she has every reason to not fully trust you. You’ve only spoken with her for a few minutes. I have been speaking with you for nearly an hour now. So, it’s easier for me than for her to place her trust in you.”

“That’s right. I didn’t think of that. I can learn a few things from you. Are you doing something nice this weekend?”

‘Gosh! This is so nerve-wracking! Thank God I have a singing lesson in a little while. That’ll help calm me down. Thereafter I might watch a film on Netflix. Do you have a recommendation?’

“Yes. ‘The invisible Guest’ is in Spanish and it’s excellent.”

‘Ok. Thanks. I can recommend ‘Malcolm and Maria’ for you. It’s different. Intriguing. When do you finish work?’

“7.30 pm. I’ll probably get a pizza and watch the football.”

‘Great. Have fun when you get there. What happens now?’

“Can you check if Tina has moved the money?”

‘I don’t want to be so pushy. Let me send her a text.’

Any luck? I ask her.

She replies: I am on the phone with my bank. Nearly there.

Thanks Tina.

“Shall I log into my account and see if the money has come back?”

‘No. We are working on it. So, you won’t be able to access it now.’

“Okay. I am really tired now. Can we please finish this call? I am sure she will move the money back to me.”

‘I am tired too. Shouldn’t take long now.’

Text from Tina: That guy called you was fraud because when you just put your card in your card reader, just then was transferred money. 8000. He give me other account numbers. But I move money to what you give me.

“How do I know that you are calling from New World?”

‘Can you read the name of the sender of the texts?’

“Yes. They are from New World.”

‘That is your proof. That cannot be faked.’

More codes arrived, the card reader was used a couple more times. Finally, James was happy. He said it was all sorted. Gave me a reference code and signed off.

Later on when Si came home, I told him all about it and we looked at those text messages from New World. Each of them said –

“Never share this code with anyone. Only a fraudster would ask for it.”

I held my head in both my palms and broke into a sweat.

Once my breath returned, we phoned the fraud squad at New World and they told me that all the money that had been transferred out had been moved back into my account. A few purchases were attempted which did not get through:

JD Sports.

Fancy shoes.

Pizza.

(PS: Based on true events)

The Office Guy

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Once upon a time, trains in London used to be stuffed with people. Every now and then one found one’s head in some random person’s armpit. That Friday evening, my train was not too full.  Every other seat was taken and a few people stood by the door.

He boarded at London Bridge and sat opposite me. We sat facing each other at either end of the long rectangular window, looking out at the dusk, in the typical way Londoners show consideration and give space to one another. I was on my way home after work. The skies were moody. I was glad to be released from the hospital after a long windowless day.

As my gaze shifted from the sunset outside the window to the seat across from me, I saw the young office guy with his neat brown hair, parted on the left side. Crisp white shirt and well-pressed grey trousers. Tense jawline. Fixed steely eyes staring through glass panes. Two vertical frown lines just above the bridge of his nose on a smooth white forehead. He looked sharp, a tense energy encompassed him like a taut canvas. It was palpable. He was, as if a statue with serious internal whirings.

The train was on the move now. My station was six stops away. I had noticed something I couldn’t ignore.

I wasn’t sure if I should do something. If yes, what?

If I did nothing would I regret it? Yes.

Could I fully trust my instinct? I wasn’t sure but probably.

Did it matter if I made a fool of myself by saying something? No.

He could get off the train at any moment so I had to make up my mind pretty quick.

Two stops had now gone by and he was still there. This was my chance. I leant in, my head closer to his, caught his gaze in mine and softly said – ‘Whatever it is, it will pass. I promise. It will.’

I went back to admiring the sunset as if nothing happened.

I didn’t look for a response in anyone. Nothing.

I left it there, feeling like a crazy old woman on the train who talks to strangers, my heart beating in my ears.

One stop later, from the corner of my eye I saw him get up to leave. I brought my eyes back into the coach and chanced looking at him as he stood by the doors. He met my gaze and gave me an acknowledging nod, his frown lines gone. I could have cried. I think I smiled and nodded back.

I was finally learning to trust myself to do the right thing.

Men like dahlias.

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Without fail, he abandoned her the moment they entered the residence of the hosts of any drinks party they ever attended.

They had lived in the village for two years. Here everyone knew everyone. In the summer of 1976 Jane and Christian attended one such party. As soon as they got there, Christian was off, having a drink and a laugh with his friends. She could hear them raising a toast at the other corner of the large garden. Jane found herself standing near the hedge, admiring the flower beds and talking to her local GP, Dr Hamilton and the vicar. It was 7 pm and the garden was bursting with colours. “I do love these glorious dahlias” said Jane gazing down at the voluptuous crimson beauties. She looked up to find a shocked expression on the faces of both the men in her company. Had she said something awful? She worried.

The vicar looked at his feet, his left eyebrow still lifted in an arch. The doctor glanced sideways awkwardly, pretending he had heard nothing. ‘Only men like dahlias’ murmured the vicar. Jane turned red. There was so much she did not know. She quickly changed the topic to the nearby white roses, hoping they were safer. Uncontroversial.

The next day Jane had an appointment with Dr Hamilton. She said, “The Tamoxifen is terrible. I can’t fit into my shoes or get a full night’s sleep. Food makes me sick and I am impossible to be around. Don’t know how anyone puts up with me. My husband must be a saint.”

‘Yes. It can be quite de-feminizing” empathised Dr Hamilton.

“It was only a small tumour and they got all of it out. That was two and a half years ago.” Jane reminded him.

‘Okay. If the side effects are so bad for you, maybe we should stop it’ he thought aloud.

“That would be wonderful. And … it might make me stop liking dahlias.”

Things people say.

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Dr Indu was broken inside out. She felt like a big black boulder and could barely hold her weight. After all these years of marching on alone and doing the ‘right’ things, this was her reward. Most of her friends had no clue what to say or do. After a few days it was clear that many of them could only stand by her for a week or 10 days max. This is when Indu remembered a passing acquaintance, Ruhi, a girl who wore long flouncy colourful skirts and big dangling ear-rings made of feathers and other dreamy things. She thought of her as a girl even though Ruhi had silvery grey hair and was seven years older than her.

Indu wanted to see Ruhi again. She didn’t know why but it had to be done. Indu posted her an invitation and as back-up, sent her a text with details.

The clear bright day was trying to cover-up the immensity of this death. Ruhi came in a flowing black dress with multiple strings of black wooden beads in various lengths cascading down, from her slender neck to her shapely waist. The ends of her long black sleeves opening-up like flowers to reveal her delicate hands. Not only did she have a pink lip-gloss on but also a serene smile. On this tearful day, she smiled on as if that was the most natural thing to do. No defiance or disrespect. A subtle involuntary smile, puzzling and misplaced.

She walked up to Indu and held both her hands in hers for a few frozen moments. She went on to open her arms and enclose Indu in them like a baby. “One day you’ll be grateful for this”, she whispered in her ear. By now Indu was used to hearing non-sense like “be brave”, “you’re so strong”, “such is life” and so on. She had learnt to ignore a lot. It took too much out of her to do anything more than that. “You have no idea what this is like” she thought to herself, feeling like a duplicate of herself amongst all these people. She drew back from Ruhi and looked into her dark brown eyes through her tearful ones. “Believe me. You will” Ruhi said softly.

Seven years have passed. Now Indu is as old as Ruhi was then.

And she remembers her horror at what Ruhi had whispered in her ear that day. The chains are falling off. Her vision is clearing. She notices more, within and without. She wants to live the truth. Be it. She knows it now. It’s all a ‘seeming’. All of this. It’s so clever. It fools us into believing it’s real. She has felt the presence of the divine in her broken heart. The blessings of a few fleeting golden moments of absolute grace have left her charmed with life and thirsty for more.

Indu and Ruhi meet up at the café that plays Bossa Nova jazz all day. They catch-up over large mugs of cappucino, sing and dance and take long walks together. They laugh and cry with abandon. Both wear pink lip-gloss and without knowing, they smile. Light as dust.

Blue Rose

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She was the colour of almonds. Her smile so bright, it made the sun shine. Her hair waist-length, wavy and a very dark brown, like a heavy veil down her back. Her petite frame, shy, smelt of sandalwood. She was only 19.

Her friends had rebellious red, pink and green highlights in their hair. Some had happy multi-coloured beads and braids woven in. Others had playful ribbons platted in, like flower-girls at hippie weddings. She sat on her aquamarine blue sofa with her laptop, peering through colour-charts. She wanted her hair dip-dyed. She hadn’t picked a colour yet.

It was going to cost a bit but her mum had agreed to pay for it. She often did.

When alone in her room, unable to sleep at 2 am, Rose had looked up Helium and what it does. She didn’t know why. It was an involuntary act. It was nonsensical. Her body and mind were no longer of her.

Her hair appointment was in a couple of hours. She had to decide now. It was important she got this right. It was an expensive decision. The staid Royal blue or the scintillating Moroccan Turquoise? Silky peacock blue or the majestic sapphire? She wanted a straight horizontal line to run right across the dark sheet of her hair. The bottom one-third of the length a startling shade of blue, like a designer curtain.

She played classical music on the violin. Her ears didn’t particularly savour the Blues. They jarred her. She didn’t have a taste for blueberries. She preferred the ‘rasp’ variety with big dollops of double cream. Her wardrobe was a smattering of whites, pinks and reds. No blues there either, except the denim jeans and shorts. She was a proper girlie-girl. Blue skies made her spirits soar. But they left blue stains on her heart. She hid them like children hide pretty pebbles in corners of drawers. Her smile kept feeding the sun through the blueness.

She hand-wrote letters to the people she shared the house with, in blue ink. To her mother she said how wonderful a mum she was and she should take better care of herself. To her sister she expressed her appreciation for her companionship, friendship and laughter. Her little brother never left her side. She never turned down his invitation to play any kind of silly game with him. The dogs were all hers. They didn’t know they weighed as much as her. She had to sit down when they clambered all over her saying ‘we love you’.

The blue stains on her heart were expanding like drops of ink drip-dripping on a white blotting paper. She knew it was happening but didn’t know what it was. It’s creepiness had no name. It made her want to escape. It compelled her thoughts to convince her that her deepest desire was to implode. She had no say in the matter. It made her hands look up Helium on the internet. It kept her eyes wide open at night. It made her tummy churn, her legs restless and her head hurt. She now had 2 hearts and she moved between them. One blue. The other not. One wanting out. The other wanting blue hair.

“I am finding this difficult Mum.”

‘We need to leave in about 20 minutes for the hair-dressers my darling.’

“Yes. I am thinking about it … looking up the options on the internet.”

‘Good idea. We can take your laptop with us. I am sure the hair-dressers will have some ideas for you. Don’t worry.’

“I have some ideas but haven’t decided yet.”

‘Take your time. No rush.’

Midnight blue was the final choice. She was happy.

Over the next year that wretched blue embedded deeper into her heart and from there, leached into every cell of her body. Then it burst out, released itself and merged back into the midnight, the sky, the ocean.

That was 5 years ago. Till this day, her mother’s mind twists into painful knots when she remembers that day. How could her lovely Rose have wanted to live with blue hair and at the same time, to not live at all? At nineteen! How?

No one knows. Sometimes it’s like that.

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A video for every parent: https://www.youtube.com/watch?v=3BByqa7bhto